Tully on Personalizing the Library Experience

In a recent story in Inside Higher Ed, Patricia Tully, University Librarian, discusses the efforts of her and the library staff to create a more personalized experience for undergraduates using Wesleyan’s libraries. This is part of a concerted effort by several universities in response to the gap technology has created between students and librarians. “The important thing for the library is that students know the library has not just books but also familiar-looking people who know their names and want to help them.”