Cynthia Rockwell

Maguire ’83: Raising Awareness about Civility

Patrick Maguire '83

Patrick Maguire ’83, a writer and blogger—and a 30-year veteran of the service industry—was highlighted in the Dec. 9 Boston Globe Magazine in an interview about the message behind his site, www.servernotservant.com.

For Globe staffer Jenn Abelson, Maguire outlines the message behind his Boston-based blog, which also serves as a platform to launch his book-in-progress and is gaining some wider media attention. His goal is to increase civility in our day-to-day dealings with each other, in general, and with those who work in service industries, in particular, where people are often treated with little respect. The customer, he says, is not always right, and sometimes deserves to be “fired.”

However, he does not abnegate responsibility for those in the service industry to set a pleasant tone, and he praises the businesses that exhibit great service and hospitality. “Hospitality and service are a mindset and a culture,” he notes.

Maguire says the core message of his book and blog consists of three items:

  • That the customer has almost as much to do with the success of every customer service interaction as the service worker.
  • That the customer, especially the abusive customer, is often dead wrong.
  • That all of us are responsible for serving each other with mutual respect and civility.

To view a pdf of the featured page, see http://www.servernotservant.com/media/.

Sasha Foppiano Martin ’02 is Cooking Her Way Around the World

Sasha Foppiano Martin ’02

By Nina Terebessy ’11

Last week, she enjoyed a Bahrainian feast. This week, she is savoring traditional recipes from Bangladesh. For Sasha Foppiano Martin ’02, however, these culinary travels do not involve passports or airplanes. She is enjoying these meals from the comfort of her own kitchen in Tulsa, Oklahoma, where she lives with her husband and 10-month-old daughter. Every Tuesday, Martin chooses a new country, researching its culture, traditions and cuisine. She assembles a list of recipes, and photographs the preparation of each meal for her blog titled “Global Table.” It is her goal to cook 195 meals from 195 countries…in 195 weeks.

Martin majored in French studies and English as an undergraduate at Wesleyan, and her thesis titled “The History of Artisan Bread Baking in France” combined her fascination with international studies and the culinary arts. She attended the Culinary Institute of America for a year following graduation, fine-tuning her skills in the kitchen. Martin is just beginning the quest to cook her way around the world, with 182 countries left.

To follow her journey, visit http://www.globaltableadventure.com.

Additionally, the May 2010 issue of Tulsa People features Martin ’02 and her quest, under the headline “Dining Around the World Without Leaving Tulsa.”

Winn ’92 Running Marathons to Support Leukemia Research

Matthew Winn '92 is running his third marathon with the Leukemia & Lymphoma Society's Team in Training program.

In an “Executive Profile,” the Atlanta Business Chronicle (April 23–29, 2010) highlighted the efforts of Matthew Winn ’92, managing director, Cushman & Wakefield of Georgia, Inc., who is running his third marathon with The Leukemia & Lymphoma Society’s Team in Training program. Winn will be running to honor his 5-year-old nephew, Nicholas, the son of Amanda Winn Lee ’94, on June 6. That same day will be the five-year anniversary of Nicholas’s remission from acute myelogenous leukemia.

Winn, himself the father of two children, wears a purple “Team in Training” bracelet, indicating his commitment to this group of athletes who are raising money—and awareness—for cancer research. In the Chronicle article, Winn shares the story of his nephew’s battle.

Nicholas was six months old when first diagnosed with AML. Winn recalls learning that there was a 50 percent chance that the baby could die in that first 24 hours after diagnosis, and remembers a particularly close call again five months later after a round of chemotherapy.

The family rallied around its youngest member. Between Winn, his parents, and, of course, Amanda and her husband, Nicholas was never alone during the entire six months of his hospitalization.

Although the disease carries a high rate of relapse in the first few years of the illness, five years marks the cure date. The family, including Nicholas, will be in San Diego to cheer on Winn. The family was already close and has now grown closer, says Matt, who admires his younger sister.

“Her strength through this was incredible,” he told Douglas Sams, staff writer at the Chronicle.

Winn is blogging about his training at http://tinyurl.com/tnt4nicholas.

Laszlo ’78 and Family Receive National Environmental Stewardship Award

Jeff Laszlo '78 and his niece, Caitlyn, enjoy the restored wetlands area on their family land.

This month, Jeff Laszlo ’78 and his family will accept the Environmental Law Institute’s prestigious National Wetlands Award for Landowner Stewardship in a ceremony in Washington, D.C. The National Wetlands Awards are presented annually to individuals who have excelled in wetlands protection, restoration and education.

The Trust for Public Land calls the O’Dell Creek Headwaters and Wetlands Restoration Project “an ambitious multi-year effort to restore and enhance one of the most significant and important wetlands complexes in Montana.”

Laszlo’s family had settled on the land in the 1930s, when his great-grandfather began a 14,000-acre cattle ranch. O’Dell Creek, an important tributary to the Madison River, wound through it. In the 1950s, it became popular to drain wetlands, with the hope of providing farmers and ranchers increased acreage for agricultural production. On the Granger Ranch, Laszlo’s family ranch, agricultural production improved modestly but the loss of wetland habitats dealt a severe blow to the region’s wildlife.

Recognizing the need to preserve the land and wildlife of the region, in 2003, the Laszlo family partnered with PPL Montana, the hydroelectric company, to begin the ongoing multiyear effort to restore the drained O’Dell Creek Headwaters. Conservation easements with The Trust for Public Land and The Montana Land reliance were crafted to forever protect this important area. Soon many government agencies and other conservation organizations joined this effort to carry it forward through the years.

In describing the process, the Trust for Public Land site makes clear their view: “As far as good land stewards go, the Laszlo Family is truly in a league of its own.”

The project, a multiyear effort, restores the drained O’Dell Creek Headwaters.

For further information on the restoration process, which is occurring in several stages, see Fly Fisherman magazine (Jan/Feb 2010), which contains the article “Protect, Rebuild, Restore: O’Dell Creek” by Rocci Aguirre and Nat Gillespie. Additionally, the article can be accessed from Trust for Public Land site.

Gallagher’s ’91 MusicianCorps featured on NBC Nightly News

Chris “Kiff” Gallagher ’91

MusicianCorps, the brainchild of CEO and founder Chris “Kiff” Gallagher ’91, was the subject of a March 8 segment on NBC Nightly News with Brian Williams. National correspondent John Yang ’81 reported, interviewing Gallagher and a number of the MusicianCorps Fellows and students and showing footage of their music classes.

Modeled after such programs as Americorps and City Year, Gallagher’s nonprofit Music National Service launched MusicianCorps to offer a job and paycheck to musicians eager to make a difference in a community by sharing their passion for music in an under-resourced teaching environment.

The students benefitting from MusicianCorps — dubbed “a domestic musical Peace Corps,”— are in five cities this year, San Francisco, Oakland, Chicago, New Orleans and Seattle, with 20 Fellows serving full-time in high-need venues such as public schools, youth centers, children’s and veteran’s hospitals.

Documentary by Junger ’84 to be Broadcast by National Geographic

National Geographic Entertainment has picked up the rights to Restrepo, the documentary by journalists Sebastian Junger ’84 and Tim Hetherington that follows a platoon of American soldiers in Afghanistan. The film won the Sundance Film Festival grand jury documentary prize and is set for release on June 2. The National Geographic channel, which has worldwide TV rights, will broadcast the film next fall.

The film was named after a 15-man outpost in Afghanistan’s Korengal Valley, considered one of the most dangerous postings in the U.S military.

“From May 2007 to July 2008, Hetherington and Junger dug in with a platoon of men from Battle Company, the Second Platoon of the 503rd Infantry Regiment, 173rd Airborne Brigade Combat Team, based at Restrepo,” notes a National Geographic press release. “Named in honor of the platoon’s medic, PFC Juan ‘Doc’ Restrepo, who was killed in action, ‘Outpost Restrepo’ had no running water, no Internet, no phone communication, often no electricity or heat, and it was attacked as many as five or six times a day.”

Says Lisa Truitt, president of National Geographic Cinema Ventures says, “Tim Hetherington and Sebastian Junger have made a film unlike any other about men in harm’s way. We see their courage. We experience their frustrations. We share their bonding. We hear the music they listen to, and we see the snapshots of their kids that they pass around. It is something that audiences have never before experienced. As they fight the Taliban, these 15 men win our hearts and minds in a way no fictional film can.”

To read the release from National Geographic click here.
To see Junger and Hetherington in a YouTube interview on Restrepo, click here.

Zucker ’83 is a Top Massachusetts Lawyer for 2009

Ellen J. Zucker '83

Ellen J. Zucker ’83, a partner at the Boston-based firm of Burns & Levinson LLP, was honored as one of the 10 “Top Lawyers of the Year” by Massachusetts Lawyers Weekly, the statewide lawyers’ newspaper.

David Yas, publisher and editor-in-chief of the publication, pronounced Zucker a “fabulous litigator,” noting in particular two of her recent successes at the trial court and appellate levels. He touted Zucker’s representation of Malvina Monteiro, a former employee of the City of Cambridge, who claimed that she had faced retaliation after filing a complaint of race discrimination. The jury agreed and awarded Monteiro more than $4.5 million in damages.

In another case, Zucker helped establish a new standard for determining whether employers can compel employees to arbitrate workplace discrimination claims. Before Massachusetts’ highest court, Zucker successfully argued that her client, Dr. Carol Warfield, the former chair of anesthesiology at the Beth Israel Deaconess Medical Center, could not be forced to arbitrate (instead of litigate in court) her claims of gender discrimination and retaliation against the hospital and others.

Zucker practices in the areas of employment law, business litigation, and white collar criminal defense.  Zucker is an active voice in politics in Massachusetts.  A College of Letters graduate, Zucker earned her master’s degree at the London School of Economics and Political Science and her J.D. from Boston College Law School. Prior to becoming an attorney, she taught high school English and philosophy.

For more information see: http://www.wickedlocal.com/cambridge/news/x1336922087/Lawyer-who-won-4-5M-settlement-against-Cambridge-honored

Hong ’04 Named “Young Global Leader”

Alfred Hong '04

Alfred Hong '04 (Photo by JoongAng Ilbo Co, 2010)

Jeongdo (Alfred) Hong ’04 was selected as one of this year’s Young Global Leaders by the World Economic Forum (WEF), a Geneva-based nonprofit that brings together business and political leaders, intellectuals and journalists to discuss the most pressing international issues, including health and the environment.

This year the forum selected 197 Young Global Leaders (YGLs) from 72 countries for their professional accomplishments, commitment to society and potential to contribute to shaping the future of the world. Hong, of South Korea, is head of strategy for the JoongAngIlbo, one of the country’s three big newspapers.

The 2010 Young Global Leaders will participate in task forces addressing specific challenges and become part of the broader Forum of Young Global Leaders community, now comprising 660 individuals. The YGLs convene at an annual summit, as well as at Forum events and meetings throughout the year.

Klaus Schwab, the founder and executive chairman of the WEF says that the group represents “the voice for the future and the hopes of the next generation” offering “new energy to solve intractable challenges.”

Hoggard Performing with Bill Cosby at Hollywood Bowl

Jay Hoggard '76, adjunct associate professor of music, will perform with emcee Bill Cosby P'87 and Hon '87 June 13.

Jay Hoggard '76, adjunct associate professor of music, will perform with emcee Bill Cosby P'87 and Hon '87 June 13. (Photo by Sandy Algieri, Perceptions Photography)

Vibraphonist, composer and Adjunct Associate Professor of Music Jay Hoggard ’76,will perform in the 32nd annual Playboy Jazz Fest, held at the Hollywood Bowl on June 13.

Performing as a member of the latest version of emcee Bill Cosby’s “Cos of Good Music” band, Hoggard will be playing with NduguChancellor, Dwayne Bruno, Ingrid Jensen, Mark Gross and D.D. Jackson.

The invitation to join the band wasn’t really a surprise for Hoggard. He has worked with Cosby before, including on the soundtrack to the Cosby TV show. “When Dr. Cosby calls, I drop everything and I’m there,” says Hoggard.

Currently taking the Wesleyan Jazz Orchestra on its annual tour of Middletown schools, Hoggard is looking forward to the Crowell concerts on April 30, for the jazz orchestra and the student ensembles, and then on May 1, the jazz orchestra will open for the feature guest artist, saxophonist/bass clarinetist Benny Maupin and his trio.

The tour of the schools serves as rehearsals for the Wesleyan musicians. Hoggard’s students offer the youngsters much of the same music they will play for the adult audiences at the end of April.

“The young ones appreciate that they are being offered music even if it is a bit over their heads. If it’s energetic and peppy, they like it,” he says.

Locally, Hoggard will also serve as music director for a dance theater production at Charter Oak Cultural Center May 29 and 30th, featuring the SankofaKuumba Cultural Arts Consortium.

For an interview with Bill Cosby P’87 and Hon ’87 on last year’s jazz concert visit:
http://abcnews.go.com/video/playerIndex?id=7557307

Chef Leviton ’88 Nominated for ‘Academy Award of Cooking’

Michael Leviton '88 was nominated for James Beard Best Chef Northeast. (Photo by Bill Burkhart)

Michael Leviton '88 was nominated for James Beard Best Chef Northeast. (Photo by Bill Burkhart)

Chef and business owner Michael Leviton ’88 of Lumiere Restaurant, in Newton, Mass., was nominated for James Beard Best Chef Northeast, which includes the New England states and New York region.

The awards will be presented on May 3, in New York City’s Avery Fisher Hall, with previous award winners Alton Brown, Lidia Bastianich and Wolfgang Puck hosting. Nominations for the Beard awards, considered the Academy Awards of cooking, is open to the public. Culinary professionals and food journalists then use secret ballots to determine the winners.

Leviton is not the product of any culinary school. Instead, he has trained in Paris, France as well as San Francisco, Calif. and has focused on making his French bistro fare organic, local and sustainable. In his 11 years at Lumiere, he has won awards from Food and Wine and Bon Appetit magazine.

“I don’t cook for awards,” Leviton told the Boston Globe. “I just try and make sure that people enjoy our food, because that is what will make them come back.”

More information is online in these articles:

Boston Heraldhttp://www.bostonherald.com/entertainment/food_dining/food/view/20100323beard_foundation_announces_best_chef_northeast_nominees
http://www.boston.com/yourtown/news/newton/2010/03/award_shines_light_on_chef_at.html

Boston Globe

Richter ’66 Named to N.J. Hall of Fame

Irvin Richter ’66

Irvin Richter ’66

Irvin Richter ’66, chairman and chief executive officer of Hill International (NYSE:HIL), was named to the New Jersey Business Hall of Fame.  He was one of only four laureates this year.

This is a lifetime achievement award for individuals who have made a significant contribution to the quality of life and the business climate in New Jersey, and who will also serve as “role models for the next generation of New Jersey’s business leaders,” according to Dave Weaving, chair of the induction event, scheduled for April.

Richter founded Hill in 1976 and the company is now considered one of the premier construction consulting firms in the world, with 2,500 employees in 85 offices worldwide. Engineering News-Record magazine recently ranked Hill as the eighth largest construction management firm in the United States. Projects include the Channel Tunnel (where he served on the Oversight Committee), Al Fateh University in Libya, Palm Island in Dubai, Renovation of the Path Station at the World Trade Center, EPCOT, the Grand Mosque in Abu Dhabi, the Comcast Center in Philadelphia, LA Metro, Washington Metro, and Bahrain Airport, among thousands in which Hill has been involved.

Richter is a member of the World Presidents’ Organization (WPO) and the Construction Industry Round Table. He is or has been members of the boards of Rutgers University, Temple University Hospital, Construction Management Association of America (where he was elected a fellow), Energy Power & Storage, incNETWORKS, among others, and is the author of numerous publications. He is a member of the New Jersey and Pennsylvania Bars and is licensed to practice law up through the US Supreme Court. He has been honored as a Distinguished Alumnus by both Wesleyan University and Rutgers University School of Law at Camden, where he earned his J.D. He serves as secretary for Wesleyan’s Class of 1966.

Heaney ’09 Awarded Fellowship to Study Law Ethics

(By Anne Calder ’11)

Allison Heaney ’03

Allison Heaney ’09

Allison Heaney ’09 has been awarded a Fellowship at Auschwitz for the study Professional Ethics. A law student at Duke University, she will spend two weeks this summer traveling to New York, Poland and Germany.

The Fellowship enables students in law, medical, seminary, journalism and business to address contemporary and future ethical issues by looking to the past. In the context of Nazi Germany and Auschwitz, Heaney will analyze the responsibilities lawyers have to their clients and to society.

Heaney was a psychology major at Wesleyan, and is now pursuing a master’s degree in psychology while simultaneously getting her law degree. She also took a number of history courses on World War II and Nazi Germany, so is well versed in all contributing aspects of the fellowship. She expects she will offer a fresh perspective to the group.

After working as a research assistant to a counter-terrorism and international criminal law expert at Duke, Heaney is growing more and more interested in international law. “I’m beginning to see a lot of connections between how the world handled Nazi Germany and how we’re going to handle Al Qaeda now,” she says.