Assistant Professor of Government Alyx Mark’s aspiring law students arrived at her new service-learning class with a typical set of assumptions about how American courts work: Lawyers do most of the talking, decisions by the Supreme Court are followed to a tee by lower courts, and people who have legal problems tend to resolve them. However, most individuals' interactions with the law come through small civil actions—lawsuits, traffic court, and evictions, for example. For many people who live in low-income neighborhoods, not only is finding legal assistance difficult, but when they do access the law, often representing themselves in court,…